AdoreStarr Return Policy

Order Cancellation

Once an order has been placed, it can not be canceled. 

Returns & Exchanges

Our return policy lasts 7 days (based on the exact time of delivery). If 7 days have pasted since you received your shipment, we unfortunately can't offer a refund. If it is a split package order, it will start from the time of the final package delivery date and time.

All swimwear, bodysuits and jewelry are final sale and non-refundable. All items ending in $.99 are final sale and non-refundable. To be eligible for a return, items must be unused with original tags and clear garnet packaging. We are not responsible for return shipping costs. Shipping costs are non-refundable. 

Please do not return items without contacting us prior!

Exchanges

We do not accept exchanges of any kind. If you would like a different item, you must follow the return process for a refund and repurchase the new item. Shipping and handling charges are non-refundable. 

Refund

Once returned items are received and inspected, please allow 5-7 business days for the return to process. We will send you an email in regards of what has been done. If your returned items are received on a non business day, it will be processed the following business day. 

If an item that was part of BOGO sale is returned, the system returns a percentage of the retail price depending on the total amount of the discount.

*Subject to Change. AdoreStarr may at any time in its sole discretion change the rules set forth above.