Help Guide

Product Information

Size Guide

  • We provide product measurements for all our styles in the product details tab.
  • All products are measured in inches.

Placing An Order

Order Confirmation

  • After an order is placed, a confirmation email will be sent to the email used during checkout.
  • Orders may take up to 3 days to process. Orders are processed Monday - Friday.
  • If an order is placed on a non business day or a holiday, it will be processed the following business day.

Shipping Information

  • Once an order is ready to be shipped, a shipping confirmation email will be sent with the order number and tracking number included.
  • Including the order process, orders will arrive within 10 business days.
  • If you place a split order, your order may contain different tracking numbers and arrive at different times.
    Order Cancellation
    • We are unable to cancel an order once it is placed.
    • If you no longer want the items purchase, you may return your items to receive store credit.

      Accepted Payment Methods 

      • Visa
      • Mastercard
      • Discover
      • American Express
      • Apple Pay
      • Google Pay
      • PayPal
      • Venmo
      • Shop Pay
      • AdoreStarr Gift Cards

        Shop Pay

        What is Shop Pay?

        • Shop Pay offers you the option to pay in full, or split your purchase into regular payments at checkout with Shop Pay Installments. 
        • To use Shop Pay Installments, your shipping address needs to be in the United States. 


        • Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments.
        • Installment options can be used on orders over $50 USD, including discounts, shipping, and taxes.

        Fees or penalties

        • For purchases split into 4 bi-weekly payments, there are no additional charges or interest rates applied.
        • Purchases split into monthly payments may be subject to interest.
        • You can pay your balance off early without penalty.
        • There are no late fees. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.

        Credit scores and eligibility

        • Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments.
        • If your purchase is split into monthly payments, then your payments may be reported to a credit bureau.

        Have Other Questions?

        Email us at and we'll be happy to help!